Frequently Asked Questions


What is Invisalign?

Invisalign is the virtually invisible and hygienic alternative to braces that lets patients keep smiling during treatment. Invisalign uses a series of custom-made, clear, removable aligners that gradually move teeth towards the desired position. Invisalign is prescribed to patients through trained Invisalign orthodontists or dentists and only they can determine a patient’s suitability and exact treatment plan.

Why should I choose Invisalign?

There are four primary benefits of Invisalign:

  1. Invisalign is nearly invisible — you can straighten your teeth without anyone knowing.

  2. Invisalign is removable – you can eat and drink what you want during treatment; you can also brush and floss normally to maintain good oral hygiene.

  3. Invisalign is comfortable — there are no metal brackets or wires to cause mouth irritation. No metal or wires also means you spend less time in the doctor’s chair getting adjustments.

  4. Invisalign allows you to view your own virtual treatment plan before you start — so you can see how your straight teeth will look when your treatment is complete.

Does Invisalign really work?

Yes. In both clinical research and in orthodontic and dental practices around the world, Invisalign has been proven effective in straightening teeth. Over 1.5 million patients with a wide variety of dental challenges have been treated with Invisalign. Invisalign was developed with orthodontists and is used in more than 50 countries around the world.

Does Invisalign work as well as braces?

Invisalign has proven to be as effective at straightening teeth as traditional braces. The level of Invisalign experience will determine how an orthodontist or dentist decides how to treat a patient. Patients with severe crowding or bite problems may require interdisciplinary treatments in which Invisalign is used in combination with other teeth straightening techniques.

Like brackets and arch wires, the Invisalign aligner moves teeth through the appropriate placement of controlled force on the teeth. The principal difference is that Invisalign not only controls forces, but also controls the timing of the force application. With each aligner, only certain teeth are allowed to move, and these movements are determined by the orthodontic treatment plan for that particular aligner. This results in an efficient force delivery system.

Am I suitable for Invisalign?

Most patients are suitable for Invisalign. Cases that are difficult or unsuitable for Invisalign may include:

  • Up-righting severely tipped teeth

  • Not all the permanent teeth have erupted - you're still growing!

  • Multiple missing teeth

  • Unsuitable periodontal (gum) condition

  • Patients wanting to change their facial profile

What are aligners made from?

Aligners are made of clear, strong, and comfortable medical grade non-toxic plastic that is virtually invisible when worn. There are no metal brackets or wires to cause mouth irritation.

Your Experience

How long will treatment take?

The length of treatment is dependent on the severity of each individual patient’s orthodontic issues. Treatment may vary from anywhere between six months to two years with an average treatment taking around 12 to 14 months.

How long will it take to start treatment after the consultation?

After or during the initial consultation, your treating orthodontist or dentist will need to take x-rays, photos and moulds of your teeth. These records will be sent to the USA to be used to manufacture your custom made aligners. This process will take approximately 6 weeks (from the time the records are sent to the USA to the time treatment can begin).

How often will I need to come in?

We will schedule regular appointments — usually about once every six to eight weeks. This is the only way we can determine that your treatment is progressing predictably as planned.

How often do I have to wear the aligners?

Aligners should be worn all day except when eating, brushing and flossing. We recommend for your aligners to be worn at least 22 hours a day. The more you wear it, the better your results.

How do I clean my aligners?

The best way to clean your aligners is by brushing and rinsing them in lukewarm water. We also offer aligner cleaning crystals for purchase.

Can I eat and drink with Invisalign?

You can eat and drink whatever you desire - just remember to remove your aligners first. The only beverage you can drink with aligners on is water. And it is important that you brush your teeth after each meal and prior to reinserting your aligners to maintain proper hygiene.

Can I chew gum or smoke with aligners?

No. We discourage smoking due to discoloration, and recommend that you remove your aligners before all meals and snacks.


How much does Invisalign cost?

In most cases, the cost of Invisalign is comparable to that of traditional braces. However, as with other medical treatments only your orthodontist or dentist can determine cost based on your specific needs. Other factors may include your treatment goals, the difficulty of your case, how long you are in treatment, your orthodontic insurance coverage and additional factors determined by your dentist or orthodontist.

See our cost breakdown

What payment methods do you accept?

We accept cash, EFTPOS, Visa, Mastercard, direct debit and can process on-the-spot HICAPS claims. We do not accept American Express.

We also offer payment plans through My Smile Plan, Denticare and Mifund.

Does insurance cover Invisalign?

If your insurance policy has orthodontic coverage, Invisalign should be covered to a similar extent as conventional braces as Invisalign is normally prescribed for a full course of orthodontic treatment. However, as medical benefits differ significantly from policy to policy, it's best to check directly with your health fund.

What to ask your health fund


What is the minimal age for Invisalign?

Almost all teenagers over the age of 14 are eligible for treatment with Invisalign as long as their second (twelve year old) molars are fully erupted.

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